Return Policy

Return PolicyAt GoalHaat.com, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, we’re here to help with an easy and transparent return process.1. Return EligibilityYou may return a product if:You received the wrong item, damaged, or defective product.The product is not as described or missing parts.You received an expired or unusable product (for applicable categories).2. Conditions for ReturnTo be eligible for a return:You must submit the return request within 7 days of receiving the item.The item must be unused, in its original packaging, with tags, labels, and purchase receipt/invoice intact.The product must be in resellable condition.3. Non-Returnable ItemsSome items cannot be returned due to hygiene, safety, or quality control reasons. These include (but are not limited to):Innerwear and undergarmentsSkincare and personal care products (opened/used)Groceries and perishable itemsCustomized or made-to-order itemsItems marked as “non-returnable” on the product page4. How to Initiate a ReturnTo return a product:Contact us via email at goalhaat@gmail.com or call +8801714737532 within 7 days of delivery.Provide your order ID, reason for return, and photo/video evidence if applicable.We will review your request and respond with approval or further instructions.Once approved, send the item to the return address provided.5. Return ShippingIf the return is due to our mistake (wrong item, damaged, etc.), we will bear the shipping cost.If the return is due to a change of mind, the customer is responsible for the return shipping cost.6. Inspection & ApprovalAfter receiving the returned item, we will inspect it.If the return is approved, you may choose between:A replacement itemA store credit/voucherOr a refund (based on Refund Policy)7. Important NotesDo not return items without prior approval.Unapproved or late returns may be rejected and returned to you at your expense.We reserve the right to reject returns if the product does not meet our return criteria.Need Help?If you have any questions or need help with a return, please reach out:📧 Email: goalhaat@gmail.com 📞 Phone: +8801714737532 🌐 Website: www.goalhaat.com